ASSISTANT MANAGER, INDUSTRIAL RELATIONS

JOB PURPOSE

The Assistant Manager of Industrial Relations  will support the management of industrial relations and governance matters within the company. While working closely with the Manager on complex issues, the role will independently handle misconduct and grievance cases and be expected to step up when required to take on broader responsibilities. 

KEY ACCOUNTABILITIES

• Support the Manager in advising on employment matters in accordance with the Employment Act 1955 and Industrial Relations Act 1967.
• Provide advisory and consultancy to the relevant internal stakeholders including Management, HRBU on Industrial Relations (IR) related matters in accordance with the labour law, internal policy and code of conduct.
• Execute and implement end to end disciplinary management including domestic inquiry, grievance management and exit management.
• Assist in development of new and/or enhance or updating policies, frameworks and guidelines to ensure compliance to the applicable law in respective regions/locality.
• Provide assistance to regional offices, including liaising with external legal firms under guidance and represent the company in Labour Department, Industrial Court.
• Design and deliver knowledge sharing and targeted training program to equip HRBU and people manager in making informed decision including roadshow on IR to employee.
• Collaborate with project teams for organizational continuous process improvement to improve business efficiency and effectiveness.
• Build effective working relationships with employees and managers to support a fair and collaborative workplace.
• Keep up to date with labor law and governance developments and flag key updates to the Manager.
• Maintaining lR-related documents in the HR management system (HRMS) and prepare regular reports and recommendations for management based on data insights.

QUALIFICATIONS / CERTIFICATIONS

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• Law degree is an advantage.
• Min 7- 9 years of experience in industrial relations, governance.
• Possess solid and practical knowledge of Malaysian labour laws (Employment Act 1955, Industrial Relations Act 1967) and effective employee relations practices.
• Exposure to other country labour law is added advantage
• Analytical and strong communication skills.
• Proficient in reporting and analysis, Excel, PowerPoint, Word.
• Ability to handle major misconduct cases independently with professionalism.

RELEVANT EXPERIENCE

SKILLS

COMPETENCIES